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TERMS AND CONDITIONS
Terms & Conditions:
For the comfort and safety of all our guests, Lacey's Guest House is a strictly NO- SMOKING property. All rooms have modern centrally monitored smoke detectors. Guests will be asked to leave at any time if they smoke in their rooms or anywhere on the property. No refund will be payable. Smoking in a guest bedroom will also result in a £100 room recovery charge in order for us to restore your room back to a smoke free condition. You will also be charged for breaking the law!
We must be informed immediately of any accidents or breakages within our property or to our property. All damage must be paid for, however caused, at the present market rate.
We are able to accept guests after 4pm and before 7pm unless a late or early arrival needs to be arranged, please call to discuss in advance to avoid disappointment. Ferry passengers may check-in at other times by prior arrangement.
All rooms should be vacated by 10.00am on day of departure
Bookings for children are for 5 years of age and over
All cars parked on our property are at the owner's risk. All contents and your own personal effects are your own responsibility. We accept no liability for any damage or loss.
Please make sure that you take out adequate travel Insurance before you stay with us, especially if you make use of the services of Condor Ferries. Bookings made for stays in relation to Condor Ferry sailings are not transferrable or refundable in the event of non-sailing due to mechanical failure or bad weather.
When making a booking, you enter into a contract with us to pay the full cost of the stay. You will be asked to provide full payment (for short stays) or a deposit (one night's stay) normally in advance. This payment is non-refundable if you or any member of your party make the cancellation. If you cancel with less than 48 hours notice the full bill will be payable. For cancellation up to a week in advance 50% will be payable. Confirmation of booking occurs when we receive payment by cash, cheque, credit or debit card. The tariff quoted at the time of booking is the price you pay.
We reserve the right to change our Terms and Conditions plus our tariff at any time.
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